CVRD Commmunity Satisfaction Survey

CVRD Community Satisfaction Survey

Residents across the Cowichan Valley have the opportunity to participate in a comprehensive Community Satisfaction Survey.

Over the next four weeks, Leger Marketing will conduct a statistically valid survey that will gather data from 600 residents to gauge quality of life, delivery of programs and services, as well as how best to inform and engage the public.

Beginning Wednesday, November 20, randomly selected residents and households will be called though both landlines and cell phones. Eligible participants will have the option to complete the approximately 15-minute survey over the phone, or online through a unique, secure link sent to their email. At the end of the survey, residents have the ability to opt-in to a short follow-up email
survey related to regional health services for use by Island Health and Our Cowichan Communities Health Network, as well as enter to win a gift card for CVRD recreation facilities.

Residents who are not selected to participate in the scientific study are encouraged to complete an online version of the survey at The open version of the survey
will be accessible until December 31, and will be reported separately from the statistically valid survey.
The results of both surveys will be presented to the CVRD Board of Directors in early 2020 and available for review on the CVRD website.

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